Houck Industries Terms and Conditions

TERMS: Net Cash 30 days from the date of the invoice or 1% discount allowed for payments postmarked /received within 15 days of the date of the invoice. Payment must be postmarked / received within terms to qualify for discount. No discount will apply to Credit Card or C.O.D. orders.

ORDER ACCEPTANCE: Confirmation of orders must be received in the form of a confirming PO faxed to 812-663-5803 (for customers with approved credit), email to sales@houckind.com or confirmation by phone for customers using Credit Card or C.O.D.

FREIGHT: FOB Greensburg, Indiana.

MINIMUM ORDER QUANTITY PER SERIES: There is no minimum order required at Houck Industries, Inc. Custom roll-formed drawer slide products ordered in quantities less than 100 sets will be subject to an $50 setup charge and will require a minimum two week (10 working days) lead-time. Standard stocked sizes are not subject to a minimum quantity at this time.

PRICE BREAKS: Prices quoted are subject to cumulative drawer slide quantity per shipment. Sizes and types may be combined to meet quantity price breaks.

RETURN OF PRODUCT: Houck Industries will not accept product returns without prior authorization. All returns must have a assigned Returned Goods Authorization number (RGA). Material should be returned in original packaging. If material returned is a partial quantity and it is impractical to return material in original packaging, label from carton/package must accompany returned material. Only material listed on the RGA will be considered for credit or replacement. Material not having an RGA will not be accepted at time of delivery. Restocking of standard sizes will be considered upon request. A minimum 20% restocking charge will be applied if the return is authorized. In no case will a product be considered for restocking if:

A change has been made in design.

Custom sizes or configurations.

It is specially modified or changed from original condition

It was invoiced more than three months prior to return request.

Returned material will be inspected by Houck Industries. The amount of credit will be based on the condition of the products returned. If you wish a representative be present upon inspection, please contact Customer Service. All credits are final.

CHANGES/ADD-ONS: If material requested for add-on to an existing scheduled order for consolidated shipment will be subject to availability in the production schedule. Material will be held past month end to accommodate an add-on to a previously scheduled order.

Changes will be limited to two per purchase order. Request to change an existing PO will be accepted provided Houck Industries is able to accommodate the change request in production schedule.

Any material to be deleted from an existing purchase order may be canceled provided fabrication has not commenced.

SCHEDULING OF ORDERS: Houck Industries reserves the right to ship an order two days before or after the scheduled date. This should be takes into consideration if an arrival date is specified at time of order placement. Orders specified with a "NOT BEFORE" date will be honored.

Orders scheduled for pickup on the scheduled date or the next working day. Houck Industries has the option after this to ship the order freight collect to customer's location. Orders scheduled for pickup at month end will not be held to the following month.

Houck Industries reserves the right to alter Terms and Conditions at any time without prior notice.

All Houck 100, 150, 200, 500, 950 and 1209 drawer slides are made and assembled in America using domestic suppliers.